At Florida Window Experts of South Florida we are committed to bringing our Palm Beach and Broward customers the very best products the replacement window industry has to offer. We wouldn't use a window manufacturer that we wouldn't use for our own South Florida homes. With that in mind we not only use the very best products, we make sure we can stand behind our work with the very best warranties available in the industry as well. Read through the warranties we offer on our work and products and you'll rest easy knowing that not only is your home and family safe from storms and break-ins, you'll rest easy because you own the very best.
Simmonton Double Lifetime Warranty - Double Lifetime
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Simonton StormBreaker Plus® 300VL Products (“Product”) includes the vinyl and hardware components, glass, and screens. This Limited Warranty applies only when all of these parts are genuine Simonton components.
C o v e r a g e
Double-Lifetime Limited Warranty – Residential
Subject to the limitations and exclusions herein, and for the duration of the applicable Warranty Period of the Residential Warranty Simonton Windows, Inc. and Simonton Industries, Inc. (hereinafter, “Simonton”), warrants that the Product will be free from non-conformities in material and workmanship. Simonton will repair or replace any Product that fails to meet this Limited Warranty of a Residential Warranty Holder that is installed up to an elevation of not more than three (3) stories (for Product installations over three stories contact Simonton for warranty consideration); provided in either case, Simonton may refund the purchase price (the lesser of the original Product/component purchase price or the original catalog list price) if in Simonton’s opinion such repair or replacement is not commercially practical or reasonable or cannot timely be made. This Limited Warranty is applicable to Products purchased and installed in the United States or Canada only. NOTE: Simonton StormBreaker Plus® window and door products are manufactured to meet or exceed codes mandated by legislation for areas where high winds may occur. When properly installed by third parties according to Simonton’s published instructions, all Simonton StormBreaker Plus® products have been tested and certified to meet the following recognized standards for areas where high winds and windborne debris become a factor.
§ Florida Building Commission
§ American Society for Testing and Materials (ASTM) – E1886 & E1996
§ Southern Building Code Congress International (SBCCI) – SSTD 12
§ Texas Department of Insurance (TDI) – TDI 1-98
NOTE FURTHER: The above standards provide that if window and door products meet the above recognized standards, it is not a manufacturing or material defect if (i) the window glass shatters, or the screen is damaged when impacted by high winds and/or wind-borne debris and the glass remains adhered to the interlayer, (ii) flying glass or windborne debris damages the frame or screen, or (iii) the window glass shatters or the screen are damaged, when the window or screens are impacted by high winds and wind-borne debris that exceed the established parameters of the standards.
AS STATED MORE FULLY HEREAFTER, THIS LIMITED WARRANTY DOES NOT COVER DAMAGE CAUSED BY ENVIRONMENTAL, NATURAL OR UNNATURAL FORCES THAT EXCEED THE ESTABLISHED PARAMETERS SET FORTH IN THE ABOVE-MENTIONED CODES
For Residential Warranty Holder:
Double-Lifetime Limited Warranty
The Lifetime Limited Warranty is transferable by the original Residential Warranty Holder one time to a subsequent Residential owner and the Residential Warranty Period will continue (“Double Lifetime”). The Warranty must be properly transferred following the procedure set forth below in order to be effective.
Any Warranty Transfer previously described will be deemed effective only if the following procedures are completed: (1) written notice is provided to Simonton within 30 days after the transfer of ownership of the premises where the Products are installed, (2) delivered to Simonton Windows, 5300 Briscoe Road, P.O. Box 1646, Parkersburg, WV 26102-1646, (3) accompanied by a copy of this Limited Warranty, the Product order number (bar code located in the sash head, sill or jamb of each Product).
Warranty Holder Classifications
Residential Warranty Holders: If the Product is installed in (1) a new residential dwelling and the first occupant owns the dwelling or (2) an existing owner-occupied residential dwelling, and in each case, at the time of installation such owner is also responsible for Product replacement, then that owner is a Residential Warranty Holder. For example, assume the Product is installed in a condominium unit (a “dwelling”) in a multi-resident building. If the first occupant of the condominium unit is the first owner of that unit (or the first Residential successor of the first owner) and is also responsible for Product replacement, then that owner is a Residential Warranty Holder; however, if the owner is not the first occupant (nor the first Residential successor of the first owner) or if someone else other than such owner (for example, the condominium association) is responsible for Product replacement, then the owner is not a Residential Warranty Holder.
This Limited Warranty is further subject to the limitations and exclusions below:
Double-Lifetime — Residential;
This Limited Warranty becomes void if the vinyl or any interior surface or laminate is painted, stained, or if the surface is altered in any way, or as provided below at “WHAT THIS WARRANTY DOES NOT PROVIDE.”
Factory-Applied Exterior Coating
10-years; transferable and continuing until 10th anniversary of Product purchase — Residential;
For Products purchased with a factory-applied exterior coating on the vinyl components, the factory-applied exterior coating is warranted to the Residential Warranty Holder against peeling, flaking, chipping, blistering and corrosion, and for significant ultraviolet fading or discoloration caused by natural environmental conditions (subject to the limitations below), for the applicable Warranty Period. If such defects occur, Simonton will, at its option, provide the Warranty Holder factory authorized repair at no charge, or provide replacement parts only at no charge to the Warranty Holder (assembly and labor not included), or refund the purchase price of the Product or component (the lesser of the original Product or component purchase price or the original catalog list price at the time of purchase). Repaired or replaced Products or components are NOT guaranteed to match the color of the original Product or component or of other windows or doors in the premises, due, in part, to the normal effects of weathering over time on exterior coating or finishes.
This Limited Warranty does not include non-conformities or damage attributable to or arising from:
§ Any painting, staining, or other alteration of the factory-applied exterior coating surface of the Products
§ Minor scratches or minor visual imperfections within the Product’s standard manufacturing and quality specification parameters.
§ For questions or to purchase a touch-up kit, contact, contact 1-800-SIMONTON (1-800-746-6686)
§ Damage to the factory-applied exterior coating occurring after the Product leaves Simonton’s facility, whether arising during pre-installation handling or storage (including inadequate shelter or inadequate venting of shipping wrap in hot and humid locations), installation, maintenance, or otherwise
§ Minor scoring or scratching of the factory-applied exterior coating surface due to normal operation of the Products is not considered a manufacturing defect
§ Chemicals or solvents, including by example, acidic brick washes, or stucco leach
§ Maintenance inconsistent with the Care and Maintenance recommendations set forth in the Limited Warranty
§ Harsh natural environmental conditions, including by example, from substantial exposure to sun, salt spray or airborne pollutants
§ Excessive artificial temperature buildup or exposure, including by example, from the use of storm doors or windows or shutters under certain circumstances
§ Installation in locations or a manner that exceeds or deviates from product design standards and/or testing and certified performance specifications, and/or not in compliance with building codes
§ Labor for removing, installing, or replacing Product or components or labor for other materials that are removed, reinstalled or refinished in conjunction with repairing or replacing the Product or component
§ Fading, discoloration, or color change of the factory-applied color coating that equals or is less than five (5) E units, calculated in accordance with ASTM D2244, paragraph 6.2, effective on the date the Product is manufactured, and which covers less than a material portion or the exterior vinyl components of the Product. Color change will be measured on an exposed colored surface of the Product that has been properly cleaned of soils, and the corresponding values measured on the original or unexposed colored surface. Non-uniform fading or color change is a natural occurrence if the exterior surfaces of the Product are not equally exposed to the sun and other environmental conditions.
§ Any matter stated in “WHAT THIS WARRANTY DOES NOT PROVIDE”
Double-Lifetime — Residential;
The Product Hardware (mechanical and locking mechanisms, the standard-finish option on Simonton’s door handles, and Operating Hardware (i.e., fasteners, rollers, balances, hinges, etc), is warranted against peeling, flaking, rusting, blistering, corrosion, and breaking during the applicable Warranty Period, however, this Limited Warranty DOES NOT COVER (1) Casement and Awning Hardware installed within two (2) miles of any body of salt water unless the Casement and Awning Hardware is stainless steel hardware that is ordered with the Products; in such case, the Warranty Period for the stainless steel Casement and Awning Hardware is two (2) years; or (2) the FINISH on any door handles available from Simonton as a custom-finish option (including but not limited to brass), for example finish discoloration or scratches and abrasions; door handles with custom-finishes are warranted only against breakage of the mechanical and locking mechanisms. If a defect covered under this section occurs, Simonton will provide replacement parts at no charge to the Warranty Holder. Repaired or replaced hardware or Products with hardware are NOT guaranteed to match the color of the original Product or components of other windows or doors in the premises. The provisions of “WHAT THIS WARRANTY DOES NOT PROVIDE” apply.
Double-Lifetime — Residential
The Product’s screen frame is warranted to the Residential Warranty Holder against peeling, flaking, blistering and corrosion for the Warranty Period. The fiberglass screen mesh is warranted to the Residential Warranty Holder against insect damage, accidental punctures and tears for the Warranty Period. If such defects occur, Simonton will ship via common carrier replacement screens at no charge to the Residential Warranty Holder. This Limited Warranty does not include:
§ Screen material damage caused by domestic or wild animals
§ Bent screen frames due to improper installation or removal
§ Installation and the cost of labor for screen replacement
§ Any matter stated in “WHAT THIS WARRANTY DOES NOT PROVIDE”
Insulating Glass Unit
20-years to Lifetime (Prorated) — Residential;
10-years — Commercial/Multi-Resident
The installed and sealed insulating glass unit is warranted against permanent and material obstruction of vision from film formation caused by dust or moisture in the air space between the glass for the Warranty Period. The internal grid is warranted against insert slippage, flipping or sagging for the Warranty Period. If such defects occur during the first 20 years of the Residential Warranty Holder’s Warranty Period or fails during the first 10 years of the Commercial/Multi-Resident Warranty Holder’s Warranty Period, Simonton will provide a replacement insulating
glass unit at no charge to the Warranty Holder. Insulating glass units containing capillary tubes (recommended for use in insulating glass units traveling through or being installed in areas with elevations 7,000 feet or more above sea level) are warranted against permanent and material obstruction of vision from film formation caused by dust or moisture in the air space for the Warranty Period. If such defects occur during the Warranty Period, Simonton will provide a replacement insulating glass unit at no charge. If the glass should fail after the designated time period, Simonton will charge the full selling price for the insulating glass unit. If the defects occur after the initial no charge replacement period, Simonton will cover for a Residential Warranty Holder a fixed percentage of Simonton’s list price of the insulating glass unit on the Warranty Holder’s date of purchase, according to the following prorated schedule.